We thought we had found a genuine realtor compared to our Manhattan realtors in the past when we first met Angelica. It was my fiance and one of my roommates who fell in love with a beautiful apartment in Astoria. When my other roommate, who was out of town came to view the apartment, he came home and said that he hated her. He said that she brought her daughter along to view the apartment and that her daughter was talking constantly, wanting to play games when all he wanted to do was view the apartment. Not only that, but he revealed to us that Angelica was rude and wouldn't answer his questions with a straight answer. So, after deciding we wanted the apartment, we called Angelica to schedule a lease signing and a way to put down the deposits. Instead of great customer service, she kept mispronouncing our names and couldn't remember who we were or what our move in date was, not even which apartment we were taking!!! When we went to finally sign the lease, she was very rude and when we asked her questions, all she said was,""Keep reading, keep reading"" in her smug tone. Then she threw a surprise realtor's fee on us, when we thought it had already been included. Not once did we get a breakdown for what we were supposed to pay and every single time she was disorganized and completely out of it. She couldn't even find our lease for 20 minutes! So on our move in date, she told us at the office to meet her at the apartment building at 1:30 for our move in . The boys arrived and started moving in and when I called Angelica, she claimed she never said that and to talk to ""What's his name..."" MY FIANCE! After 4 meetings, you'd think that she would remember who we were. No. ANGELICA SEEMS SHE HAS TOO MUCH ON HER PLATE TO PERFORM STANDARD CUSTOMER SERVICE. SHE IS RUDE. SMUG. AND VERY UNETHICAL. IF WE WEREN'T IN LOVE WITH THE APARTMENT, WE WOULD HAVE TOLD HER TO F**K OFF AND WENT BACK TO MANHATTAN. SHE DOESN'T KNOW HOW TO DO HER JOB WELL AND IS VERY TWO FACED! STAY FAR AWAY!
Pros: We found a beautiful apartment.
Cons: ANGELICA IS A WASTE OF TIME. SHE'S LUCKY SHE RENTS OUT BEAUTIFUL APARTMENTS OR SHE WOULDN'T GET ANY BUSINESS!
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