Even tho I had booked my appt for a fill/pedicure/eyebrow wax with the owner I was told (along with a repeat customer) that we were not on the books. The environment was chaotic (hardly the calming/relaxing experience one would like) water was all over the floor where the owner had left the fridge defrosting. 2 hours later and I was done.All in all twice as long as it usually takes when I go to my normal salon. While I believe that Mia and Bebe are very competent, they were too rushed trying to accommodate all of us "walk-ins" and the end result left me with a bruise on my eyelid from a harried wax job. After speaking with Lorin (the owner)on the phone (she had left early) she accepted NO responsibility for my missing appointment and was not in the least regretful of a disappointing experience for a first time customer. From now on I will be going to HI-Lite Nails in the valley where I can rely on speedy/gracious and competent services.
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