Took my dog in for nail clipping. Usual Rude service from staff. Watched as 6 staff held the dog down, while one inexperienced member tries to clip the dogs nails. Watched her hit the dog, because he was upset with the way she was cutting the nails. Less is more with that procedure. Said something to the Vet/mgmt and said that she would take care of it, and that I wasn't nice to her staff. Every time I've been in there I've been professional and nice with them. I'm not "nice" because I question them. This was at the Eden Prairie location. Avoid them.
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