Dr. Washington is great. She should work somewhere else so she is not associated with such a preposterously incompetent business. While the eye exam service was fine, the service at the desk was a skit from a Curb Your Enthusiasm episode...actually worse, because there was nothing funny about it. The name of the business is ironic, considering that outside of the exam itself, there's nothing professional about this place. I waited two months for my contacts. They told me they were ""having trouble with their vendors"". So get new vendors, I don't care. Don't pass your problems along to your costumers. The only reason I even got my contacts was because I kept calling, many times during which I was put on hold for so long I ended up hanging up the phone. When I did pick them up I was in a hurry and didn't realize they'd only given me half my order. This is without any question the worst service I've ever received anywhere. I will never go again. It boggles my mind that this place stays in business.
Pros: Dr. Washington
Cons: Everything but Dr. Washington
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