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A Three Hour Tour . . . . - Review by citysearch c | Roy's Hawaiian Fusion Cuisine

Roy's Hawaiian Fusion Cuisine

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A Three Hour Tour . . . . 6/29/2008

You should avoid this restaurant -- the management does not appreciate the service that should be provided at such prices. \r \r Upon arriving for our reservation on a Saturday night, we were given an aweful table in the small area directly beween the hostess station and the kitchen. When our waiter arrived, he took our ""water order"" but no drink order and then promptly disappeared for 20 minutes. I suspect it was his first week of work given that he could barely carry and serve drinks and he always seemed to be at a loss for the right thing to say. \r \r There was a 15 minute lull between each of our courses and drink orders -- which resulted in our being in the restaurant for almost three hours for a three course meal. At no point in the meal were the four people at our table served at the same time. Throughout the meal, either one, two or three of us were always waiting after a drink or dish was served to others. \r \r Perhaps the worst part of the experience was that we were almost brought our check and sent on our way when we had not yet been served the desserts two of our party of four had ordered at the start of the meal! When the first of the two desserts arrived, the waiter decided that the two desserts would be shared by the whole table -- passing out plates and spoons -- without even asking my date if that was okay! Her dessert was a tiny strawberry dish that was barely enough for one -- much less four! Roughly ten minutes after her dessert arrived, he then brought my small chocolae souffle and offered it to everyone at the table as well! \r \r Although the food was good, you should STAY AWAY due to the horrible service and seating. So disappointing for such an expensive and well-known staple of Chicago restaurants. Say ""Aloha"" -- as in ""Goodbye!"" -- to Roy's!!! Pros: Good salad Cons: $12 valet, bad service, bad seating, more
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