My wife and I hadn't been to Gold Street in a while (we experienced poor service six months earlier). We arrived and the wait staff didn't acknowledge for over one minute, which can seem like an eternity when standing there waiting for someone to at least state, ""I'll be right with you."" In any case, we were greeted by a waitress who wanted to give us crappy seating, I asked if we could have a window seat, and she looked at me curtly and I said, ""will that be a problem?"" To which she replied, ""no, we can sit you there."" We ordered drinks and when she brought them she forgot my coffee. I didn't say anything, and we ordered our food. I was in the mood for basics, so I ordered the 3 to the Third Power breakfast consisting of 3 each of eggs, bacon and toast, and a side of fruit, and my wife ordered poached eggs and toast. All in all a pretty simple breakfast. Gold Street cafe can make a simple breakfast great. \r
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The food came to us before my coffee did, however, which is uncalled for (I had to get up and go to the counter to ask for it, because the waitress did not come by to check on us). But, back to the breakfast, it was amazing. The eggs were cooked just right, and the bacon and toast as well. The waitress did not come back to fill our coffee until we were finished with our meal, and drop off the check. She forgot the coffee to begin with, we didn't get checked on throughout the meal, but after the check arrived, she returned to our table 3 times in a 6 minute period to see if I had presented payment. We liked the food at Gold Street, but again the service was far below standard. Heck, I don't think they have a standard there. We won't be back to Gold Street until it changes ownership, or undergoes a serious makeover including their management. With proper management the right people will be hired, and trained to serve not just exist and get by doing the minimum, and expecting kudos for their lack of effort. Like, ""I exist, therefore, tip me.""
Pros: food, scones
Cons: service
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