I agree with the other reviewer. My Saturday appointment was canceled last minute..my color also wasn't left on long enough and the highlights were mixed warm and cool so it looked ashy in spots and warmer in others. I gave it another try because I was desperate and my medium brown hair ended up being way overprocessed. They were really nice to me and I wanted it to work out but my hair is just a mess now.
Pros: Atmosphere
Cons: Inexperienced
more