It was actually my 2nd time to this place! The previous experience was fine; nice environment, great food, good service. This time it was totally a blown off!!! \r
My party has a total of 17 people. I made a reservation about 3 - 4 days ago. Since it was my 2nd time there, I already knew that we were required to order from their party menu (13 people or up). However, after discussions with my friends, we decided to put ourselves into 2 tables so we get to order from their regular menu and hence to try more different plates. So I called and their attendent said it was ok to put us into 2 tables but we need to put these 2 tables under 2 names. It was not difficult at all, so I did. When we actually arrived, the difficult part was actually come. The resturant manager forced us to order from the party menu and purposely arranged us into 2 tables with an absolute different direction (the restaurant wasn't filled at all). At last we had no choice but to pick from the party menu. After we sitted, we ordered our drinks and water, they only gave us options of sparkling and distilled. It was $10/bottle for distilled water and that we actually wanted the regular iced water (they have but they didn't provide you the option until you asked)!!!! The food was fine but then when these waiters come to change your plates, they would push off your hand, spank your head, etc. just to get the plates???? Not even a fast food restaurant would do these to their customers indeed we are required to pay 20% guauity for this kind of service!! \r
Honestly, their food was great but with this kind of service and attitude, it wasn't worth a next time!!!!!!
more