I agree with everyone here who has written against HCCF. They are very rude, liar and disrespectful. I believe they all should go to training on how to greet People.\r
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When I visited the HCCF for the first time, they told my family member did not submit the visitation form. \r
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I told the officer to double check the database but they kept saying the form is not showing up.\r
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Since I drove from a long distance, I stayed around for a little bit wondering what had happened. Within five minute my family member called me on my cell and surprised they have told me our family name was not on the database. We were lucky on that day because the counselor was in on that day and my family member explained the situation and the counselor verified with the officer of my family member approved visitation form.\r
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I returned to the facility and I was able to see my family member. I asked the same officer who turned me down what had happen and I did not receive a response. \r
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I was just wondering does anyone know who should we complaint about their behavior, rudeness and not acting as professional? \r
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