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The Worst Experience EVER! - Review by citysearch c | Central Texas Cat Hospital

Central Texas Cat Hospital

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The Worst Experience EVER! 6/10/2008

I have NEVER in my life been treated so disrespectful at any place of business like I was by Dee Ann Mouser DVM. I went into this practice and saw all the wonderful cats there and thought that this would be a wonderful caring place. I had 2 little kittens with me and asked how much the visit would be she said 58 per kitten to examine them and whatever shots would be on top of that. Grand total was going to be a little over 300.00 dollars. I asked if I could pay half now and then the rest later and she said I don't think this is the place for you. She kept repeating that I should go to Dr. McLeod I said go ahead and treat the cats and I would figure it out. She stated again, I do not feel this is the place for you since you seemed to be so worried about finances. We do not work that way here. she continued to state that she now had WASTED 2 appointment times on me! YES thats right she said WASTED! AND that I was making the staff uncomfortable...how I am not sure, but anyway, I started to cry, feeling totally insignificant, embarrassed and very much belittled. As tears streamed down my face and I kept trying to fight them back, SHE WALKED OUT. I was so disappointed because I asked her to go ahead and treat them and she expressed AGAIN at the end this is not a good fit for you, you need to go somewhere else. As I sorta got myself together and walked out. I must say I work at a place where people are never treated that way or turned away for inability to pay. NOONE SHOULD BE MADE TO FEEL LIKE THEY ARE LESS THAN HUMAN!...not even a cat! Pros: It is an all cat place Cons: YOU MUST BE RICH!!! or act like you have money! more
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