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TERRIBLE service!! - Review by citysearch c | Studio Movie Grill Plano

Studio Movie Grill Plano

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TERRIBLE service!! 6/8/2008

My friends & I went to see SATC, hoping for a great experience where we could have a few cocktail during the movie. That was not the case. Do not get me wrong, I understand that it was very busy and I have been in the bar/restaurant business for 18 years, however, it took 20 minutes for them to come get our initial drink order, 15 minutes to bring it back to us, another 15 minutes to take our food order. They have quite the confusion of who is a runner and who can actually serve. We ran into the problem three times that we could not order a drink unless it was from a server, as opposed to a runner. The were NUMEROUS times we had our ""beeper lit on the rail and they just walked by w/no acknowledgement, very irritating. The last problem was them giving us our bill with an HOUR left in the movie. No ""Last Call"" etc.. Very dissapointing I must say, especially b/c I was the one to suggest us going there to have a ""ladies night out!"" Pros: Good food Cons: TERRIBLE & SLOW service more
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