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Good food Bad Service - Review by citysearch c | Samurai Japanese Steak & Sushi House

Samurai Japanese Steak & Sushi House

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Good food Bad Service 6/6/2008

I have been to this restaurant several times to eat out with friends. I have noticed that the service is really lacking lately. With my last dining experience the waiter never once filled up our waters, we had to wave him down for a refill. I noticed him just standing by the kitchen door doing nothing, so I can?t say it was a busy night for him. I ordered my meal off the hibachi grill and ordered one of the more expensive dishes that came with ice cream for dessert. The waiter completely forgot to bring us the ice cream and brought the bill instead. I was not impressed at all with his service at all. If I ever do venture back to this restaurant I will let the manager know of any poor service I receive. Pros: good food, Not crowded, Fun. Cons: Wait staff service is very poor. more
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