I had the displeasure of being contacted by RPM to 'settle' a debt. Basically called me a deadbeat, which I clearly am not, and highly unprofessional and rude. Once they 'settled' they called back to determine when I was going to pay the rest (settled, ha!). They may have a vested interested in collecting for their clients, but no one should be able to violate the law like these people do to perform their 'job'. Ilk like this should be banned from using any type of communication device ever and their 'agency' which purports a new type of 'collection model' should be sued and forced to either become law abiding citizens like the rest of us or close their doors (where are the Sarbox and FCC lawyers when you need them)?.
Cons: rude, insulting, poor communications skills
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