I came home from work around 6 pm and my ac wasn't working. I called other companies that said they were a 24 hour service and all i got was an answering machine. Called arrow and got a live person on the phone. They helped me check some possible causes on my ac to get it to cool and when they didn't work, they said they would have a tech out within an hour. The tech called me within 20 minutes informing me he was on his way. Upon arrival, he asked me some questions about what my ac was doing and not doing. After his diagnosis he informed me of what needed to be done to repair my ac and gave me a resonable price. My ac was up and cooling before i knew it. I recommend arrow cause you get a live person to talk to when your ac isn't working rather then a machine that tells you someone will call you.
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