My outdoor unit was not working when I came home around 7. I was getting frustrated when I was calling around and none could come out till next week. I called arrow and they said we will send someone out to your house within the hour. 10 minutes later, the tech contacted me and arrived within 30 minutes. The tech asked me a few questions about what my system doing, then checked my filters. He found out that my outdoor unit was not running, he found the problem and gave me a price. He had the part on his truck and within 20 minutes my house started to cool down. I wish to thank arrow for their fast service. I would recommend them to my co-workers.
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