Wanted to upgrade DirecTV to high def. Michigan Microtech assigned to complete the install. First installer arrived 2 hours late and wanted to point the dish on the side of the house blocked by trees. Installer told me he doesn't install on roofs!. Installer's personal vehicle dripped 1/2 quart on the driveway. Call customer service and complained. Second installer arrived two days later and told me that it was impossible to install high def because of interferences. Also refused to go on roof. Microtech's install supervisor failed to review location. Called DirecTV resolution specilist to file a formal compliant and made arrangement with local satellite company to complete the job. DirecTV agreed to a partial install reimbursement. Michigan Microtech is the worst run company I've ever encounterd. Avoid this company.
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