Wow, what a difference! We had previously gone to the Division office and were treated terrible. After sitting in the waiting room for over an hour, they refused to even do any work on my daughter. She was four years old and very scared. The comment I got was "we don't deal with crying kids". If it's a family dental practice, you would think they'd run into some crying children once in a while. We started seeing another dentist and she then decided to quit accepting our insurance. As our last resort we went to Grand Valley Dental in Jenison. Everyone there was very professional and kind. The dentist was great. The hygenist that tended to my daughter was so sweet to her and there were no tears at all. I think my daughter may even have laughed a little bit. They got us reasonable appointments (on division you have to wait about six months to get an appointment). We're looking forward to our next appointment in Jenison next week for my boys. They even have an orthodontist there. My mind is at ease again knowing I can actually get my kids teeth taken care of. I'd recommend them. It definitely doesn't seem like the typical "medicaid office".
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