Many of the complaints against Beven and Brock were from tenants. I thought it appropriate to describe my experience as a property owner. We engaged B&B to manage our apartment. At the beginning the experience was ok - not fantastic, but questions were answered and the place was rented. However, throughout the experience, B&B either refused to do their job, refused to communicate information, or pushed work onto us (such as calling our HOA, calling repair companies ourselves, to speaking with the tenants directly about issues). In the end, they didn't act as a management company at all, they were rude, careless, incompetent, and left me with a sickening feeling each and every time that we had to hassle them to find out if they had once again failed to do something necessary and caused a problem to be worse. The tenant and we were so disgusted at the treatment we had received that we were able to work together to resolve all issues when the tenant left. However, the purpose of a management company is to act as a point of contact between the parties, and this was simply not done. If you have property that needs managing, it is my strongest recommendation that you never engage with B&B.
Pros: There is a poor office assistant who tries to cover up for the manager's lies and mistakes.
Cons: The fish rots from the head - and the gills, and the fins, and the tail
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