They are the authorized Samsung plasma repair shop. I had a horrible experince with them . Totally unprofessional ,rude. The technicans (or so they call themselves) are not technical and have no clue about what they are doing. The manager Al has no time to speak to you and they would never honor their time commitment. Broke my brand new TV twice. Be wary of these crooks and stay clear. I am sure anyone can do a better job than them
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