VERY good service.....\r
Saturdary a.m. (busy time) got an estimate on van problems. The van needed front t-rod and front ball joints. Shop did not have time to repair till early next week, however, manager suggested I should not drive the van for any distance until fixed. He showed me the problem. I told him I needed to pickup people for church Sunday, and he said just a minute. Came back and said they would fixed the t-rod which was in a dangerous state, and we could come back later for the rest. of the repair. \r
He was very kind, & thoughtful of our safety driving the van in dangerous condition. I apprecreciated the treatment, and consideration for our safety. \r
I would recommend this shop. I could have broken down on the road with people in my van needing to get to an appointment. Thanks again to the Cole Muffler people in Ithaca, New York.....
Pros: Considerate of customers safety driving a van in a dangerous consideration.
Cons: notheing
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