Awful! I went here by accident (instead of Monro Muffler). They were not helpful on the phone (would not give me any advice). When I got there, they told me it would be 20 minutes. It took over an hour. I then asked how long it would be. He said 5 minutes, and did not apologize at all. It took 20 more minutes. I finally took my keys and left. The part that really bothers me is that he had to know it was going to be more than 20 minutes, but just kept me waiting there to get my business. He lied. Unfriendly and dishonest.
Cons: Small waiting room, unfriendly staff
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