Recently I took my dogs there to be boarded while we went out of town. I sent a friend by two days later to check on them. She asked the girl at the front desk how my dogs were. The girl replied "" Oh Great! They're down stairs playing and they have a cat friend!"" My friend , having an odd feeling asked to see them. The girl's face went blank and she said okay. When my friend got downstairs she found my 87 pound Golden Retriever in a cage too small for him covered in feces. MY other dog was also sitting in a cage of feces. My friend angrily said this was unacceptable, demanded for them to be bathed, and took them home an hour later with her to care for them until I got home. Neither of my dogs have ever used the bathroom in the house and have been to top obedience schools. The only answer for this is that they fed them something they shouldn't have and neglected to walk them. Prior to dropping my dogs off at the office I came in to see where the dogs were boarded. The desk lady showed me the kennels just passed the exam rooms. They looked nice and spacious. I reserved a large one so they could be together. One week later I returned to drop them off with 2 pages typed of instructions, their food , and their own blanket. My friend found them without their blanket, in nasty cages DOWNSTAIRS and they were not together!!! ON top of that they did not feed my dogs their own food and they were sick for 3 days! They also ran straight to their water as soon as they got home and drank as thought they hadn't had water for a long period of time! This is a vet's office!!! THey didn't abide by anything I asked. Everything I asked was in writing and was also stated in a signed document. The girls who worked there were just hanging out upstairs while my dogs were down stairs being mistreated. There were NO OTHER DOGS in this facility being cared for other than mine at this time. THis is beyond unacceptable!!! This is a VETS office!!! DO NOT TAKE YOUR PETS HERE!
Pros: seem friendly
Cons: neglect your animals
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