I have never in my life written something like this, but for some reason I felt like I had to. I go to Steuben?s for lunch maybe once every two weeks, and I sit at the bar and order a sandwich or burger for something fast. I have never had a bad experience there, and I?ve gone in since they opened. I think they are a great addition to the neighborhood. However, I decided to take my wife there for dinner one night, do to that fact that I take a lunch break there and she hasn?t had a chance to go with me. Everything started off great, we were kind of celebrating. But we did not get any service for maybe 20 minutes, and I say that lightly. When our drinks came I asked our server her name, and for the life of me I wish I remember what it was. It was something like Alison or Ally. She brought us the completely wrong drinks, and when I tried to get her attention she just stood there by the bar joking with her friends. Finally she came back and I told her that it wasn?t right. She looked at us and said ?nope that?s what you ordered.? It was very condescending. We shrugged it off and went on with the meal, and got what we wanted the next time around. The food was really good and I had no complaints. I did have a problem with the way we were treated by our server. After another 20 minutes she was no where to be seen. To me it seemed that she was more interested with sitting at the bar and talking to friends than us. I have never been treated with such disrespect in a restaurant. The only thing that made me not walk out was the busser that filled our waters, because that was the only service we got. I will go back for lunch but I will never go back for dinner. My wife thought I was insane to take her to a place where no on cares. Sorry Steuben?s, I hope it was just a one time thing, I?ll try back in a few months.\r
Pros: Fried chicken
Cons: service
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