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Poor service, Poor consult - Review by citysearch c | Douglas J Key MD

Douglas J Key MD

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Poor service, Poor consult 5/29/2008

After scheduling and reviewing many other laser options in OR, I felt that Key offered the best variety of services. I arrived on time for my appointment was kept waiting for over 20 mins, when I asked how long the wait would be the staff seemed a bit clueless. Once I was finally moved to a consultation room I met w/a RN who ran me through and took several photos, finally after another 15 mins of waiting I met the Dr.\r Not only did he seem rushed during our session, but limited information was offered regarding why he recommended certain procedures. I have to say I have never been in a Dr. office were I felt more uncomfortable or hurried, I felt as if I was imposing on the Dr. 's time and he just wanted to sell me on procedures. \r After finishing the consult I was at a 2 hour mark for the time spent in the office, having reviewed similar laser services, the cost quoted was over 50% higher than I had seen anywhere else. \r Based on this first experience alone, I would not go back to purchase any services, although cost was not an issue I was so disappointed in the experience, staff and especially the Dr. I would advise not spending the $100.00 consult fee-look elsewhere.\r more
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