Frankly, these reviews confuse me? I guess the tons of other happy customers just haven't found this site yet. I shop in there ALL the time, and I have never found anyone working there to be anything less than helpful, polite, and if I am looking for something they don't have - they're doing everything the can to find it for me. The manager there is wonderful....he has turned that store completely around!! It looks amazing! Plus, I happened to be in there one night when a gentleman was trying to return something, and apparently didn't like that he couldn't get his money back. He was very loud and rude and hateful for no reason....and neither of the people waiting on him ever said anything remotely rude or short or anything. Had it been me, I might have told him where he could go! I realize that in customer service, there is always going to be SOMEONE who isn't happy with something...but I would bet that 8 out of 10 people who visit that store are more than satisfied with the service they get. I know I am!
Pros: Very helpful staff
Cons: could be bigger!
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