I'm not sure what all these negative comments are about. I've gone there with my Ducati Monster and from day one I have been very pleased with the service. They do quality straight forward work. I used to work in a bike shop. From my experience, it's not unusual to have customers that are frustrated with the cost and time of a repair. These are usually people that have no concept of the work that is going into their bike. I suspect that those who left negative comments are just that type of person. Personally, I find it refreshing to go to an honest shop run by the guys who actually get their hands dirty and do the work.
Pros: Immediatly get a straightforward answer
Cons: none yet
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