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Poor Customer Service - Review by citysearch c | Breadmen's

Breadmen's

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Poor Customer Service 5/21/2008

My family and I had the bad fortune of choosing Breadmen's for breakfast last Sunday morning. My wife and I had just flown up from Florida for my granddaughter's 4th birthday and decided to take her mother, father, brother and the other grandparents out for a meal. I had been to Breadmen's many times in the past on my visits to Chapel Hill, without incident. We were seated promptly and the waiter took our order. After over thirty minutes and after other customers, who had arrived after us, had ordered, eaten and left, my son in law walked over to the counter and asked to talk to the manager. The owner came over and without hearing our complaints, accused us of creating a problem. He yelled at us to GET OUT! He would not listen, threw to-go boxes on our table and screamed for us to leave. Not a problem man...we left and will never come back and intend to tell every one we see of the outrageous treatment that we received at what we once considered a Chapel Hill tradition with our family. The owner seriously needs some kind of counseling for his own good and that of his customers. more
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