I recently used Jonathan's Flowers for a memorial service. After upgrading the flowers on the website by almost double he (Jonathan himself) assured me that there would be no problems and I should have no worries about a sensitive issue. I show up to the service to find out the flowers were not there. It was too late to call him prior to the service. Right after I called and was lied to by one of his workers""they were on the truck"". Jonathan called me back shortly thereafter and apologized and said they had been overwhelmed by a wedding that morning and I would be refunded the charge (which a week later hasn't shown up on my card). I guess the bottom line is if you cannot handle the amount of work don't take it on and especially don't ignore such a sensitive subject as a memorial service...I won't use Jonathan's Flowers again and when using FTD I will make sure he won't be used!
Pros: no pros
Cons: to numerous to mention
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