This company is charging us a $600 cancellation fee for a contract that we did not agree to. There are two places to sign on the contract/proposal? one that states that we understand the terms, and another place to agree to the proposal (thus turning it into a contract). We signed to show that we understood the terms of the proposal, but we did not sign in the place that makes the proposal an actual contract. Before signing on the first line, I asked the sales representative if we were bound to the company if we signed. He said no? that we were not bound until the last line was signed. When we decided to go with another company the man became offensive on the phone and said that we were bound by the contract, and that we owe the company 10% of the cost of the roof. We received a bill for $600 from their central office in Missouri. I called to have the situation resolved, to no avail.
Pros: Will secure more money from insurance company
Cons: Charge cancellation fees for non-contracts, More insurance $ means more profit (none for you), ridiculous disclaimers, mediocre materials
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