F minus! I took our push lawn mower into these people for repairs (it would not start). When I called they told me they could look at it and give me some idea while I waited. When I got there they said it would have to be left for a day or two. When I called seven days later they still hadn't gotten to it. After twelve days they called and said it was done. Done??? Isn't it a law in Michigan that I have to be given an estimate before any work over $20 is done? The answer is ""yes it is"". When I brought that up they said they could put it back the way it was if I didn't like it. So, here I was, stuck with $70 worth of work on a $150 (eight years ago) lawn mower!
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