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Reservations Gone BAD - Review by citysearch c | Vinny T's of Boston-Shrewsbury

Vinny T's of Boston-Shrewsbury

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Reservations Gone BAD 5/20/2008

I recently went there with my son, my family and around 7 or 8 other families for an after graduation dinner. We made reservations for 3:00 pm beforehand and placed our orders for all our food the night before. It was a great idea! The restaurant said they could accommodate all of us and that we would all be seated together in one room. Wow this is going to be great! Well, that is what I thought until we actually got there and all had to stand outside the restaurant and wait for them to clear tables and make some room for us. I believe we were all under the impression we would be having our own private room. Well, they didn't have any chairs at the big table that was set up, and my family of 10 could not sit. They left us standing there, then someone showed us to a room (one room over) that had a big table set up that we could sit at (right next to the bar), then when we all started to sit down they told us to get up and move because that table was for someone else. So we stood waiting AGAIN (with a wheelchair) and were just about ready to give up and go somewhere else (even though my son would have been disappointed not to be with his friends) when they told us we could sit at that table they just kicked us out of. Well, with 3:00 reservations, meals all ordered in advance, we finally saw some appetizers around 4:30pm. Our dinner didn't come until after 5:00 and we didn't get out of the place until almost 6:30pm. It was totally disorganized, a complete disaster! Our waitress was very rarely at our table, the sweet little bartender (JoEllen sp?) was about the only good thing I could say about the whole experience, she was very sweet and very sympathetic, but even her sympathy didn't help us to get good service. The food overall was pretty good, but not really worth the wait. Pros: Parking was limited, but we did find parking. Cons: TERRIBLE wait especially considering reservations were made and food was ordered in advance. more
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