I called Gold Star to book an appointment but didnt have a lot of info about air duct cleaning. I had concerns about my childrens asthma and allergies with the dust thats in my house. Everytime I turned on the heat, the kids would get runny noses and have trouble breathing at night. I spoke to a nice young lady on the phone who told me the services they provided and how they clean the ducts. When the guys came, they asked me for a tour of the house to get an accurate count of the vents. As we went around, he explained what needed to be done, and he did the video inspection. I could not believe the build up of dust that was in there! After that,they showed me the filter I was using (which my husband never changes!) and the fan, I took their recommendation and did the full cleaning. While they cleaned they showed me a flier on UV light systems and gave me a website to visit. A couple of days later, they came and installed the UV light system and my kids' symptoms did seem to subside. Although I did pay more than I expected, thanks to them my home is healthier and I am happier.
Pros: The guys were great!
Cons: Paid more but got more!
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