We bought a used Hyundai Elantra from Peter Kay last month and have been VERY unhappy. When we test drove it, it needed new brakes and the exhaust was loud. We were assured that these things would be fixed - that it had been sitting on a lot (reason for the bad brakes) and it would be fixed. We told them to take a week - we would rather wait than rush them getting it ready. When I went to pick it up, it wasn't done and we had to wait another day. A couple weeks later, my husband drove on a long trip and it broke down outside of Cleveland on a busy interstate. It was the brakes and the mechanic who fixed it said we could've been badly hurt. They had done a rushed job with VERY poor workmanship. Needless to say, they weren't happy that they couldn't fix it here and wouldn't pay $125 of the repair saying they didn't authorize work on some part of the brakes. Meanwhile, my husband lost pay for sitting around for a day and had to pay for a hotel and food out of pocket. We no sooner got it back then, you guessed it, the exhaust started making noise. They did fix that grudgingly because we said that it had been bad to begin with. After working on the car and blaming the Ohio repair shop, my brakes still squeal ! Just over a month after we bought it it broke down AGAIN on a busy interstate - this time a bad battery. They will claim it isn't covered under the warranty. We've had to have 2 expensive tows and lost time, money, and peace of mind. The bottom line is that all they care about is selling the car. They don't care about the condition or safety of the car or customer satisfaction. STAY AWAY from Peter Kay !!!
Pros: Gave a fair price for a trade
Cons: Don't stand behind their product - poor quality
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