I was extremely unhappy with the service I received at Kind Optical from the very beginning. The personnel is not very friendly and the doctor is even worse. I was most unhappy with my contact lens fitting/exam. The doctor basically insisted that I start using a new type of contact, despite the fact that the contacts I had been using for over 3 years were working just fine for me. Of course, the new contacts are much more expensive than the ones I used in the past, and at Kind Optical the price is much higher than anywhere else. I chose to buy the contacts elsewhere and less than a month later, I am having issues with the contacts popping out of my eyes. So, I called Kind Optical to ask if they could change my prescription so I could begin using the contacts that I previously used, again. They told me that I would need to pay for another contact exam. They also told me that I was probably having problems with the contacts because I didn't purchase them from their office, so they may not be as high of quality. They have an excuse for everything! I will never go back and woldn't recommend this place to anybody.
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