I had some trouble with my Hitachi plasma TV and was referred to King by Hitachi corporate - they answered the phone promptly and asked a few questions regarding the problem and they immediately suggested trying a power switch that would otherwise be unknown to me. They waited a few minutes while I tried what they suggested and to my surprise an delight it worked! When I came back to the telephone they said they were glad they could help...thank you King for helping me without charging me a cent!
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