I made an appointment 2 weeks in advance with Frazor Electronics to have a technician come out to repair a wide-screen TV. I explained that it was in my storage building but that there was in fact power and light available. I spoke directly with the technician and I explained this to him because he needed to know that I had to input the code to get him in. I left work an hour and forty-five minutes early to meet him. He was scheduled to be there at 4 pm. I arrived at 10 minutes to 4. I waited for an hour then called the shop. The lady said that he was probably just running late on a previous call, but that she would call him and find out. She verified my phone number but never called me back. I waited another hour then called them back again. This time I got the answering machine. I left a message stating that I was still there waiting but could not wait much longer. No return call. I waited until 6:15 then finally gave up and went home. I sat in the parking lot and waited for 2 hours and 15 minutes for the technician without so much as a call and he never showed up. I might have waited longer if he had just called. It's now the next day and they have had time to open. Still no call. I'm not sure how one stays in business operating that way. At this point I'm done with them. In my opinion anyone needing a TV repaired , or any other electronics for that matter, should seriously consider using a different company.
Cons: So far...everything
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