My daughter had a recently pierced ear that had completely closed around the earring. It was inflammed, infected and needed to be surgically removed. Our pediatrician called Dr. Tamez' office at 10 am and we were in his office at 1 pm. No waiting. Dr. Tamez was great with my daughter, explained what was going on (she was not expecting surgery). He numbed the ear easily, talked to her through the entire procedure. I sat in the room watching....he was methodical, no unnecessary steps, kind, answered questions. We really liked him. His assistant checked our insurance before the procedure and came back in telling us we only had a copay, the entire thing was covered. We returned in 10 days to get the stitches out (a total of five - he had to open front and back to get entire earring and the back out). It has healed nicely and we had no charges at all for the follow up care.\r
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I'd recommend him highly. I have to say I'm a bit stumped by the bad reviews, but as we all know, no one can please everyone and some people just have a negative outlook on things. We personally had a great experience and would unreservedly recommend him.
Pros: Flexibility - fit us in, kind staff, thoroughness, personable.
Cons: None found so far.
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