if you have a computer problem that you would like to have fixed you would be better off taking your computer and your wallet and throwing them into the charles river than giving this place your business. not only can they not deliver what they promise (on npr no less!), but they will charge you an arm and a leg for nothing in return. and if giving them your money wasn't bad enough, you'll also waste hours of your time just trying to get someone (anyone!!) to actually talk to you. i agree with the other reviewer- for actual tech support- you should go anywhere else.
Pros: none that would make up for the cons
Cons: bad result, high cost, zero customer service, hours of aggravation
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