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great customer service and quality products - Review by citysearch c | C D Danza Salon & Spa

C D Danza Salon & Spa

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great customer service and quality products 4/11/2008

I had passed by the salon numerous times, but finally booked my appointment after waiting entirely too long for a cut. I emailed the salon and asked about stylists who specialized in certain areas. I got a response the same day, which was nice. I called and was able to book an appointment within the week. I'm a curly girl (we rock) so I'm a little too particular about who cuts my hair. :) \r \r I arrived and checked in. I was offered a beverage (tea, water, etc) and received a glass (yes, an actual glass) of chilled water. I had only a few minutes to browse through their product selection before I was greeted by Sarah. She was friendly and took my coat to hang before we made our way to her station. She asked a few questions before getting started. She offered me a scalp massage, which instantly won me over! The massage oil was refreshing but not overpowering. Then we moved to the shampoo station. The Bumble + Bumble products she used smelled amazing! Then she started making the cuts. She wasn't overly talkative, which I like. When I queried her about products and techniques, she was very willing to share. We covered a range of topics from music to weekend plans and various things in between. When we finished, she escorted me to pick up the products I'd asked about. I picked up some products and we said our goodbyes. \r \r They have a ""point"" system where you earn points for each visit/purchase. You can then redeem the points for various things (products, treatments, etc) later. There's a very soothing atmosphere at the salon. Might be different evenings or weekends when there are more clients and stylists, but it was a great experience overall. \r \r I'll definitely be back to visit Sarah at CD Danza Salon. Thanks for a great overall experience. Pros: ambience, service, quality products (Aveda & Bumble + Bumble), availability of appts Cons: parking more
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