Last night was the first and last time I and several of my co-workers visited this establishment. The music was nice; however we had to pay a cover charge and had to look at the band on a TV screen. To me it should have been half price, because you are paying full price for half of a benefit. No big deal, however the service was absolutely the worst I have ever experienced in my adult life. \r
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It took 20 plus minutes for our drinks to come, and it was not that busy. The waitress brought out food that belonged to other guests, and she charged several of my colleagues for drinks they did not receive. One of use ordered a Sxx On the Beach, and the drink arrived 40 minutes later. Not to sound like an alcoholic, but how does an establishment that operates a bar, run out of Vodka? Imagine this, the waitress also mixed up the tickets, so I ended up paying for a member of my group, who already had paid and left. \r
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The manager eventually got involved, though he was nice; but unprofessional, and as useless as a bag of rocks,. A member of my group requested that we, in some form or fashion be compensated for the horrible service, but her request was denied. Of a group of 10 of us, none will ever patronize this establishment again, nor recommend anyone else at that matter. \r
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Even though fuel is high, we will sacrifice and go to The Jazz Cafe on South Tryon. A far superior establishment and better service. They can be a little slow at times, but they rank excellent, compared to what we experienced last night.
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