Bluetoes is misinformed. PC Guru state very clearly that they offer a 3 month warranty parts and labor on all repairs. This is similar to or better than most other PC repair places (many only offer 30 days). In addition you may have a longer manufacturer warranty (on most hard drives 1 year but on some models 3 years). However most PC repair companies will ask you to send the hard drive to the maker for warranty exchange, and then you may be without a hard drive for two weeks or more, until the replacement arrives. PC Guru help their customers by providing a replacement drive immediately and then submitting the faulty drive to the maker for a warranty exchange.\r
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It is not PC Guru's fault that the drive makers don't pay labor charges for replacing drives that fail under warranty! Blame the drive makers. And give PC Guru credit for replacing the drive with one of their drives and then doing all the work of submitting the warranty claim for you.\r
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PC Guru always try their best to please customers but please don't blame them for the manufacturer's failings!
Pros: Experts in all aspects of PC repair and data recovery.
Cons: Sometimes very busy
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