I was so looking forward to my much aticipated visit to esoterica. Upon arriving, I was 'overlooked"" due to the on-going rant by Lady Mimi with what seemed to be a friend in the shop at the time. She was going on and on about how much she ""hated"" this person...no regard to my needs.\r
I plan not to return to esoterica, I prefer to shop in a more positive, professional environment.
Cons: unprofessional, negative and poor service
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