I've visited different 1stBank locations and I've been a customer for over 6 years. I love them! Overall, they have great customer service, their staff is competent, friendly, and people just seem happy to be working there. I've always been treated nicely, and I always feel like they have the best answers for every question or need I have. I will not name banks specifically, but I can say that most banks have a lot to learn from 1stBank.
Pros: Happy, friendly, knowledgeable employees.
Cons: They need more bilingual representatives
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