I went to New Natalie's Bridal to get my bridesmaids dresses for my wedding. My girls and I all had a bad experience with one of their representatives. Based off of measurements they took, they talked all my girls into going up a size even though a similar dress in the same designer and size fit perfect. When the dresses came back all of them were too big. How convenient I thought, since they have an on-site alterations department. (they convinced a girl who is a size 4 to go up to a size 10 because of her measurements, luckily she refused because the 4 fits perfectly on her). Secondly, this same representative was so rude to everyone when it came to measurements and taking payments over the phone. My last complaint was with their payment policy. Everyone doesn't feel comfortably storing their credit card info on paper for files. And I was misinformed in the beginning about when we could pick up our dresses (which very well could have been my misunderstanding). They held all the dresses until everyone made their payment, which doesn't quite workout if everyone doesn't live in the same city.
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