Most of the time our clothes come back looking good. However, recently I have been fairly unhappy with their service. I went to pick up a bunch of sweaters that I had taken there and 3 of them went missing. They were all cashmere, 2 were Prada and 1 was Theory. Needless to say, these sweaters cost a small fortune. They were able to find out what happened a few days later, which was that they gave my sweaters to someone else! Luckily, a week later the person to whom my sweaters were given had returned them. A few days later, I took 5 pairs of brand new jeans to be shortened with the original hem. The seamstress said she wouldn't shorten 3 of them because it was to ""hard."" This really annoyed me because I had gotten this service done there before on jeans of the same exact type of hem. So, it wasn't that she couldn't do it, but that it was too hard for her and she didn't want to do it. I assumed they would do it because they had done it before and now I can't wear my very expensive jeans. Honestly, if I still had my sewing machine, I would be able to do this myself. I'm gonna find a different cleaners even though Barry Regent is a couple blocks from me.
Cons: Difficult parking, spotty service
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