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Patrick does not know the meaning of customer service and his food has slipped in quality - Review by citysearch c | Patrick's Side Street Cafe

Patrick's Side Street Cafe

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Patrick does not know the meaning of customer service and his food has slipped in quality 4/1/2008

Cold food, horrible service and inexcusable BAD ATTITUDE sum up our experience at Patrick's. There is no excuse for it to take 15 minutes to get a menu in an empty restaurant at 12:30 on a Saturday afternoon. Then another 15 minutes to get a glass of water and then another 15 mins to get a glass of wine. Our waitress disappears and makes it seems as though she is doing us a service when we demand that she come over and take our order after 30 mins! Patrick is no help either. He is too busy making snide remarks about his staff and potential customers all while nursing a glass of wine. Maybe this is why the place seems as though no one is in charge. The food arrives cold! No apologies, no offers of making it better, no quality control. AVOIDAVAOID AVOID unless you want to burn good money on a lousy experience. Pros: Los Olivos is a beautiful town Cons: You would get better service with self service more
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