I've only taken my dog to this groomer once and I will never go back! Don't take your dog here if you care about what he/she looks like or the quality of service. I have a shih-tzu (long haired dog) that I brought here for a trim and they cut her hair way too short, even after I told them exactly what I wanted. If I wanted a short-haired dog I wouldn't have gotten her in the first place. They cut her hair really choppy and uneven. They started to trim one side of her tail and stopped half-way through. They did not shave the hair between her eyes as I asked them to, which if you have a shih-tzu you know is really important so her eyes don't get irritated. And they left some tangles in her hair. She did not even seem like she was bathed because she did not smell like she was recently groomed. I paid more than I ever have to get her groomed ($50) and I was very upset! I called to get a refund and they said they would only offer to fix whatever I did not like. Like I would trust them with her again!
Cons: expensive, don't listen to what you want, don't care about customer satisfaction
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