The SM Pet Project is simply first rate. Professional, caring, gentle with the animals. My wife and I have been consistently delighted with the service, price and service. I am highly suspicious of the one strong negative review - which is cut and pasted from other review sites (Google maps etc). I wonder if it is genuine, or the result of some other less honest purpose. On Google maps, for example, it is the only negative review out of 29, here the only negative out of 5. Go figure. Regardless, after years of being frustrated and disappointed with other groomers, and felling overcharged for mediocre work, we are genuinely delighted to have found Pet Project. We were lucky - we were told about it thanks to a chance meeting in a SM dog park. That positive word of mouth is, surely, the best advertising of all. Ask around - this place has a solid reputation resulting from great work. Frankly, I hate to think that someone is using on-line review boards to attempt to trash a good business. Makes you wonder who would do such a thing, doesn't it? Shame on that person.
Pros: Listens to customer wishes; gentle and loving with animals; professional; great results.
Cons: None I can think of.
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