I'd spent a lot of money purchasing a home. I then spent 16 months remodeling the house. Finally my wife and I moved in. All new electric, plumbing, woodwork, roof, and interior decorating. The house is beautiful. Then it happened. Sewage started backing up in our shower. A major rotor rooter company was called. $6,000 later they had changed piping up near the house, rootered it out and showed me with a video camera everything was great. The following week the same thing happend. This time I called another major rooter company. They told me that I had broken pipes going down the hill and that I should insert a sleeve into the pipe. Honestly, I didn't trust them. I immediately went to City Search and based on these stellar reviews I called Bob. Guess what? He answered personally. Said he'd be here at 8 am. At 7:45 he called me saying he was tied up in traffic and he'd be 10 minutes late. 10 minutes later he was there with his sons. After a couple of hours he showed me in fine detail how bad the pipes were, how deep they went, and how far to the actual sewer they ran. They showed us in detail the breaking of the clay pipe and the blockage.
Pros: I'd trust them with my life
Cons: No cons. They're great!
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