Normally I would never take the time out of my work day to write a review for company; however I feel that Urban Tails should be viewed as an example of how a pet-care service should be run. Without getting into the specifics of their business model, which was/is so carefully and precisely implemented, every aspect of the services rendered is beyond reproach.
Pros: Communication, staff, value...everything.
Cons: I have never had a single issue in two years.
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